Frequently Asked Questions
Find answers to common questions about our products and services
Placing an order is simple and convenient:
- Browse our collection of premium fabrics and jewelry
- Select your desired items and add them to your cart
- Review your cart and proceed to checkout
- Fill in your shipping and payment details
- Confirm your order and receive instant confirmation
Need assistance? Contact us at 08099442513 for personalized help.
We offer multiple secure payment options:
- Credit & Debit Cards (Visa, Mastercard)
- Bank Transfer
- Cash on Delivery (selected regions)
- Mobile Money
All transactions are secured with industry-standard encryption.
Shipping rates depend on location, order size, and delivery speed.
FREE SHIPPING on orders within Kano State above ₦20,000.
Exact costs are provided during checkout. Questions? Call 08099442513.
Yes! We ship worldwide:
- West Africa: 7-14 business days
- Europe & North America: 14-21 business days
- Asia & Others: 21-30 business days
Contact 08099442513 for a custom quote.
Absolutely! We provide comprehensive order tracking with SMS and email updates at each milestone. You'll receive your tracking number within 24 hours of order confirmation.
- 30-day return window for unused items in original condition
- Quality guarantee - we replace defective items at no cost
- Easy return process - contact us to initiate returns
Custom-made items may have different return policies. Contact 08099442513.